Powerful Features for Your Business
Discover how mypreorder's comprehensive feature set can help streamline your operations and delight your customers.
Multiple Ordering Options
Offer takeaway, dine-in, and delivery options to meet your customers' needs. Our platform seamlessly handles all ordering types with a unified interface for your staff.
Customers can choose their preferred ordering method, and your team receives orders in the same format regardless of the source.
Orders can be sent directly to your POS, to printer(s) or displayed on a screen, ensuring efficient order processing.
Accept Online Payments
Easily accept online payments and eliminate no-show risk. Customers can pay by Mastercard, Visa, Amex, Apple Pay, Google Pay, PayPal, and even Cryptocurrency. Customers can securely save their payment details for faster checkout.
On our paid plans we set you up with your own online payment processing facility so that you are the merchant of record and funds are settled directly to your bank daily.
Comprehensive Dashboard
Manage all aspects of your business from our intuitive Merchant Postal dashboard. View orders, track sales, manage inventory, and analyze data all in one place.
Real-time updates keep you informed about your business performance, allowing you to make data-driven decisions.
Order Management
Efficiently manage orders with our comprehensive order management system. Receive, process, and track orders in real-time with automatic notifications for new orders.
Prioritise orders based on fulfillment type or pickup/delivery times, and manage order status updates that are automatically communicated to customers, including when their order is ready for pickup or out for delivery.
Orders can be sent directly to your POS, to printer(s) or displayed on a screen, ensuring efficient order processing.
Need to cancel or refund an order? No problem! Our system allows you to easily manage order cancellations, refunds and partial refunds, ensuring a smooth experience for both you and your customers.
Our system is designed to help you streamline your operations and improve customer satisfaction.
Branded Web & Mobile Apps
Create a seamless ordering experience with your own branded web and mobile apps. Customise colors, logos, and styles to match your brand identity.
Your customers will enjoy a professional, branded experience that strengthens your brand and increases customer loyalty.
The web app is fully responsive and works on all devices, while the mobile apps are available for both iOS and Android.
The mobile apps facilitate further marketing reach with push notifications that are free to send, and also get displayed to all customers when they open your app.
The app home page can also incorporate custom links and content to promote your specials, events, and more.
Add a custom domain to your web app for a more professional appearance. Explore Branded Apps.
Marketing Tools
Leverage our built-in marketing tools and integrations to engage with your customers. Send targeted messaging, promotions and discounts to encourage repeat business.
Our platform allows you to create custom marketing campaigns that resonate with your audience, driving more sales and increasing customer retention.
Your customer data can also be automatically synced daily with your existing marketing tools, or you can export it for use in other platforms.
Additional Features
QR Code Ordering
Enable customers to order directly from their mobile devices using QR codes. Perfect for dine-in and takeaway orders, enhancing convenience and reducing wait times.
Loyalty Programs
Build customer loyalty with customisable loyalty programs. Offer points, rewards, and special promotions to encourage repeat business.
Surcharging
Offset the cost of accepting online payments by passing the transaction fee onto your customers. Additional weekend and public holiday surcharges are also supported.
Promo Codes
Create and manage promotional codes for discounts and special offers.
Stock Control
Manage your inventory in real-time. Mark products as out of stock, or set up stock levels to automatically hide products when they run out.
Multiple Payment Options
Accept various payment methods including online payments, in-store payments, and cash/card on delivery.
Daily Settlement
Receive daily settlements for all transactions, providing better cash flow management for your business.
VIP Discount System
Create special discounted products and rewards for your VIP customers.
Neighbourhood Discount System
Create specials and discounts for local businesses and staff.
Standing Orders
Allow customers to set up recurring orders for regular purchases, saving them time and ensuring consistent business.
Wholesale Orders
Handle bulk orders with special pricing and fulfillment options designed specifically for wholesale customers.
Catering Orders
Manage large catering orders with specialised rules and workflows, including advanced scheduling and payment options.
What Our Customers Say
There's lot to love about mypreorder. Customers love how easy it is to use and set up favourites for repeat orders. Our team love the printed order tickets. And I love the seamless integration with our POS and back up support from John and his team.
If you're looking for an online platform, look no further… this has been a game changer for our business.
We have used mypreorder for over 10 years for both our customers and our own projects. We stick with them because their product works well and is absolutely reliable. Whenever we need assistance and integrations, they are always provided quickly and without any problem.
We are now using mypreorder in our Wallet Pass payments and distribution solutions for clubs and gyms and will be using mypreorder for all our new projects.
mypreorder has been a game-changer for our café. It's the perfect app for customers who are on the go, whether they're heading to work or just passing through and short on time. With the ability to pre-order and set a pickup time, they can skip the queue and grab their coffee and toastie without the wait—something our regulars absolutely love, especially during busy rush hours. From a business perspective, mypreorder is an incredibly valuable tool. It allows us to showcase our menu with photos and descriptions, promote specials, and provide a seamless ordering experience. It's a great way to boost sales, and honestly, any café not using it is missing out! The support from the mypreorder team has been outstanding. They're always available to assist, helping us refine and develop our use of the app to meet our needs. We highly recommend it to any café looking to improve efficiency and customer experience.
We have been using mypreorder for over a decade, and it has been an essential part of our business growth. John Daniels has been fantastic to work with - always contactable, incredibly helpful, and willing to tailor solutions that suit our needs.
Over the years, John has supported us in expanding our services, ensuring mypreorder adapts to our evolving business, including catering, our virtual kitchen, frozen meals, and giftware. His expertise and dedication have made a significant difference, and we highly recommend him to any business looking for a reliable and flexible online ordering platform.
We recently opened a new cafe and wanted a solid online ordering platform. We contacted John at mypreorder who helped us through the whole process, including planning, POS integration and training.
John provided a high level of support and advice throughout the entire set-up process ensuring that all our requests were addressed promptly. The installation was straight forward and we are very happy with the system. Our customers make good use of the online facility and comment on the ease of use. Thank you, John, for your great service!
mypreorder is remarkable, it enables our business to grow across various sites with simple Copy Menu implementing. It is cost effective, easy to use and John is amazing to deal with.
The App is the most important part of our business so it was important to find the right one and we have. The features are fantastic with colour images, description and various price methods for add ons. Can't recommend this App enough and the Service received by John.
mypreorder has been a trusted partner of Sir Charles Gairdner Hospital for over 10 years, providing a reliable online ordering app for both our hospital canteen and coffee cart. Their platform has helped us streamline operations, reduce wait times, and improve convenience for staff and visitors alike, who all love using the app.
The team at mypreorder is always responsive and committed to delivering excellent service. The system itself is easy to navigate for our staff members who have to make changes to menu items, and the team at mypreorder is always happy to assist with this if we are unable. We highly recommend them to any organisation looking for a dependable online ordering solution!
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