Plans & Pricing
Choose the plan that's right for your business. All prices are in AUD and include GST.
Small
Perfect for businesses just getting started with online ordering.
- Free online store set up
- Up to 250 orders per month
- Up to 25 products
- QR Code Ordering
- Takeaway orders only
- Virtual Loyalty Cards
- Accept online payments
- Weekly settlement
- Surcharging / pass-on transaction fee
- Email support, Knowledge base
Medium
Our most popular plan for growing businesses.
- Everything in Small, plus
- Unlimited orders
- Unlimited products
- Takeaway, Dine-in, Delivery orders
- Promo Codes
- Daily settlement
- Stock Control
- Accept in-store & COD payments
- Phone & remote access support
Large
Advanced features for established businesses with complex needs.
- Everything in Medium, plus
- VIP discount system
- Neighbourhood discount system
- Standing orders
- Wholesale orders
- Catering orders
- Accept invoice payments
- Dedicated account manager
- One day customisation ($880 value)
All prices are in AUD and include GST.
Add-ons
Enhance your plan with these powerful add-ons.

Fully Branded Web Ordering
Custom-branded web ordering experience with your logo, colors, and branding. Includes custom subdomain. One web app supports multiple sites.

Fully Branded Custom Apps
Includes Fully Branded Web Ordering, Native iOS and Android apps with your branding for a seamless customer experience.

Cloud Printer
Automatic order printing with a cloud-connected thermal printer. Order multiple printers to split orders between sections. Includes preconfiguration and delivery.

Custom Domain
Add a custom domain to your Fully Branded Web Ordering for a more professional appearance, e.g. order.yourbrand.com.

Countertop Kiosk
Self-service ordering kiosk for in-store customers. 15.6" Windows touch screen pc with stand and eftpos cradle.

Freestanding Kiosk
Self-service ordering kiosk for in-store customers. 15.6" Windows touch screen pc with stand and eftpos cradle.
Compare Plans
See which plan is right for your business with our detailed feature comparison.
Feature | Small | Medium | Large |
---|---|---|---|
Pricing | |||
Monthly Price | $0 | $59 (was $79) | $99 (was $116) |
Transaction Fee | 2.9% | 1.9% | 1.9% |
Premium Cards | 3.4% | 2.4% | 2.4% |
International Cards | 4.4% | 3.4% | 3.4% |
Limits | |||
Orders per month | Up to 250 | Unlimited | Unlimited |
Products | Up to 25 | Unlimited | Unlimited |
Order Types | |||
QR Code Ordering | |||
Takeaway Orders | |||
Dine-in Orders | |||
Delivery Orders | |||
Standing Orders | |||
Wholesale Orders | |||
Catering Orders | |||
Features | |||
Virtual Loyalty Cards | |||
Promo Codes | |||
Stock Control | |||
VIP Discount System | |||
Neighbourhood Discount System | |||
Push Notification Marketing1 | |||
Email Marketing2 | |||
SMS Marketing3 | |||
Custom Domain4 | |||
Payments | |||
Online Payments | |||
In-store Payments | |||
Cash on Delivery | |||
Invoice Payments | |||
Surcharging | |||
Settlement Frequency | Weekly | Daily | Daily |
Support | |||
Email Support | |||
Knowledge Base | |||
Phone Support | |||
Remote Access Support | |||
Dedicated Account Manager | |||
Customisation / Developer Time |
1 Push Notification Marketing requires the Fully Branded Custom Apps add-on.
2 Email Marketing requires third-party service integration, i.e. linked to your Mailchimp, or MailerLite account.
3 SMS charges are 7.7c each inc. GST and can be prepaid or invoiced monthly.
4 Requires the relevant add-on (Custom Domain or BYO Payment Gateway).
Need a Solution for Multiple Stores?
We offer custom pricing for franchises and businesses with mutiple stores.
Contact our sales team for a personalised quote.
Frequently Asked Questions
Have questions about our pricing or services? Find answers to common questions below.
Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.
There are no setup fees for any of our plans. You can get started right away.
There is a one-time fee for some optional add-ons such as Fully Branded Web Ordering and Fully Branded Custom Apps.
Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your billing period.
Our Small plan is free to use.
All other plans include the first month free to allow you time to get going.
Online payment transaction fees still apply on all plans. You can choose to pass on the transaction fee to your customers.
Your customers can pay by Visa, Mastercard, Amex, Apple Pay, Google Pay and PayPal.
Customers can securely save their payment details for faster checkout.
The Medium and Large plans allow you to also accept in-store payments and payment on delivery.
The base transaction fee covers domestic Visa and Mastercard online payments.
The base transaction fees are as follows: - Small plan: 2.9% - Medium plan: 1.9% - Large plan: 1.9%
All plans include surcharging options for passing the base transaction fee onto your customers.
Domestic Amex, JCB, Diners is +0.5% above the base transaction fee.
International cards are +1.5% above the base transaction fee. You can choose not to accept international cards.
All plans include surcharging options for passing the base transaction fee onto your customers.
If we integrate with your POS system, we can send orders directly to it and no additional hardware is required.
You can also receive online orders on a separate screen (BYO tablet, laptop, or pc), cloud printer (supplied or BYO), or an existing networked POS printer.
Contact us to discuss your options if you are unsure. Where possible we will work with your existing hardware to save you money and space.
On our paid plans (Medium and Large) we set you up with your own online payment processing facility so that funds are settled directly to your bank account daily.
On the Small plan, funds are settled to your bank account weekly. If this is an issue for your cash flow, daily settlement is available and costs 30c per transfer.
Your online store can be ready within 1-2 business days.
Branding and online payment facility set up for the Medium and Large plans will take longer. We recommend allowing 1-2 weeks for full setup.
All plans include email support and access to our online knowledge base.
The Medium and Large plans also include phone and remote access support.
The Large plan includes a dedicated account manager and you will have their mobile number so you can stay in touch by phone, sms and WhatsApp.
All customer data collected is securely stored on our servers and is yours. You can be export your data at any time through the Merchant Portal.
All software is built in-house so we can modify and add anything you and your business needs.
Contact us to discuss your requirements and get an obligation free quote.
Can't find what you're looking for? Contact our support team.
Contact SupportWhat Our Customers Say
There's lot to love about mypreorder. Customers love how easy it is to use and set up favourites for repeat orders. Our team love the printed order tickets. And I love the seamless integration with our POS and back up support from John and his team.
If you're looking for an online platform, look no further… this has been a game changer for our business.
We have used mypreorder for over 10 years for both our customers and our own projects. We stick with them because their product works well and is absolutely reliable. Whenever we need assistance and integrations, they are always provided quickly and without any problem.
We are now using mypreorder in our Wallet Pass payments and distribution solutions for clubs and gyms and will be using mypreorder for all our new projects.
mypreorder has been a game-changer for our café. It's the perfect app for customers who are on the go, whether they're heading to work or just passing through and short on time. With the ability to pre-order and set a pickup time, they can skip the queue and grab their coffee and toastie without the wait—something our regulars absolutely love, especially during busy rush hours. From a business perspective, mypreorder is an incredibly valuable tool. It allows us to showcase our menu with photos and descriptions, promote specials, and provide a seamless ordering experience. It's a great way to boost sales, and honestly, any café not using it is missing out! The support from the mypreorder team has been outstanding. They're always available to assist, helping us refine and develop our use of the app to meet our needs. We highly recommend it to any café looking to improve efficiency and customer experience.
We have been using mypreorder for over a decade, and it has been an essential part of our business growth. John Daniels has been fantastic to work with - always contactable, incredibly helpful, and willing to tailor solutions that suit our needs.
Over the years, John has supported us in expanding our services, ensuring mypreorder adapts to our evolving business, including catering, our virtual kitchen, frozen meals, and giftware. His expertise and dedication have made a significant difference, and we highly recommend him to any business looking for a reliable and flexible online ordering platform.
We recently opened a new cafe and wanted a solid online ordering platform. We contacted John at mypreorder who helped us through the whole process, including planning, POS integration and training.
John provided a high level of support and advice throughout the entire set-up process ensuring that all our requests were addressed promptly. The installation was straight forward and we are very happy with the system. Our customers make good use of the online facility and comment on the ease of use. Thank you, John, for your great service!
mypreorder is remarkable, it enables our business to grow across various sites with simple Copy Menu implementing. It is cost effective, easy to use and John is amazing to deal with.
The App is the most important part of our business so it was important to find the right one and we have. The features are fantastic with colour images, description and various price methods for add ons. Can't recommend this App enough and the Service received by John.
mypreorder has been a trusted partner of Sir Charles Gairdner Hospital for over 10 years, providing a reliable online ordering app for both our hospital canteen and coffee cart. Their platform has helped us streamline operations, reduce wait times, and improve convenience for staff and visitors alike, who all love using the app.
The team at mypreorder is always responsive and committed to delivering excellent service. The system itself is easy to navigate for our staff members who have to make changes to menu items, and the team at mypreorder is always happy to assist with this if we are unable. We highly recommend them to any organisation looking for a dependable online ordering solution!
Ready to Transform Your Business?
Join hundreds of businesses that are growing with mypreorder.
Start for free today, or choose a plan that suits your business.