Privacy Policy

Last updated: March 27, 2025

1. Introduction

At mypreorder, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our platform.

2. Information We Collect

We collect several types of information from and about users of our platform, including:

  • Personal Information: Name, email address, postal address, phone number, and payment information.
  • Business Information: Business name, ABN/ACN, business address, and business contact details.
  • Usage Data: Information about how you use our platform, including IP address, browser type, device information, pages visited, and time spent on those pages.
  • Order Data: Information about orders processed through our platform, including order details, customer information, and transaction records.

3. How We Collect Information

We collect information directly from you when you:

  • Register for an account
  • Subscribe to our services
  • Process orders through our platform
  • Contact our customer support
  • Participate in surveys or promotions

We also collect information automatically as you navigate through our platform using cookies and similar technologies.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our platform
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send administrative information, such as updates to our terms and policies
  • Send marketing communications (with your consent)
  • Monitor and analyze usage patterns and trends
  • Protect against fraudulent or unauthorized transactions
  • Comply with legal obligations

5. Disclosure of Your Information

We may disclose your personal information to:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
  • Business Partners: With your consent, we may share your information with our business partners to offer you certain products or services.
  • Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or respond to legal process.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@mypreorder.com.au
Phone: 1300 223 130
Address: Stirling Business Centre, 45 Delawney St, Balcatta WA 6021, Australia