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Seamless Integration with Lightspeed Kounta O-Series

Connect your mypreorder online ordering system directly with your Lightspeed Kounta O-Series POS. Streamline operations, reduce manual entry, and keep everything perfectly in sync.

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Integration with Kounta POS

How the Integration Works for You

Master Menu Sync

Kounta remains your single source of truth. All menu items and price changes made in Kounta are synchronised to your mypreorder online menu via the Merchant Portal.

Direct Order Injection

Online orders placed through mypreorder are sent directly into your Kounta POS system, appearing just like orders entered in-store, ready for staff fulfillment.

Real-time Order Notifications

Your Kounta Orders tab blinks for new online orders. Configure optional audio alerts and automatic docket printing (pass-thru printing) for immediate awareness.

Two-Way Status Sync

Order status changes in Kounta (accepted, rejected, completed) are communicated back to mypreorder, triggering push notifications to keep customers informed.

Automated Refunds & Unified Reporting

Rejected orders automatically refund the customer's payment. All online orders are included within your Kounta sales reports.

Streamlined Operations

Eliminate double handling of orders and menus. Reduce errors and free up staff time by automating the flow of information between online ordering and your POS.

Getting Started is Easy

Linking your Kounta POS to mypreorder is straightforward. Once connected, mypreorder handles the initial data import of your products. Our support team is available to assist you through the process.

View Setup Guides

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