Online POS System for Cafes, Bakeries & Restaurants
Fast counter and phone orders from any tablet.
Your staff take orders in the web browser on a tablet or phone, from the same menu as your online ordering. Every order goes straight to your kitchen display, docket printer or POS.
Software only: runs on your own tablet or phone with an internet connection.
Why Use the Online POS
Fast Counter Orders
Text-only tiles built for speed. One tap adds an item, and a badge shows what's already in the order.
Phone Orders, Now or Later
Take a phone order for ASAP, or for a later time when your store takes orders for later.
Any Tablet or Phone
Staff sign in on your ordering site in the web browser. There's nothing to install; it just needs an internet connection.
One System for Every Order
Counter and phone orders land with your online and kiosk orders, on the same kitchen display and dockets.
From First Tap to Next Order
What your staff see at the counter. Scroll across for each step.
- 1
Build the order
Tap tiles to add items. The ticket shows each item, its quantity and the running total.
2Pick the options
Items with sizes, milks or extras open an options screen with each option’s price.
3Check out
The customer’s name is all you need. Email, mobile and an order note are optional.
4Take payment
Choose EFTPOS and the amount goes to your terminal. Choose Other when the customer pays another way, such as cash.
5Order placed
The order number, the customer’s name and Paid. Next order starts a clean one.
EFTPOS Payments at the Counter
Staff choose EFTPOS and the amount appears on your integrated terminal. The screen shows each step, from “Present your card” to “Approved”, then places the order.
Works with Linkly-enabled terminals from the major Australian banks. Linkly connects the POS to your terminal over the internet, with no cable between them.
Our Tyro integration is built and is going through Tyro's certification. Using Tyro? Contact us and we'll keep you posted.
- Other, for when the customer pays another way, such as cash
- Refunds from the PIN-protected manager mode, where your terminal supports them
Know Who Every Order Is For
A name is all a counter order needs. Add more when the customer wants it.
Just a Name to Start
The customer's name is the only required field, so a quick order stays quick. Email and mobile are optional.
Members and Guests
Enter a member's email and the order goes on their account. A new email saves the customer as a guest.
Notes for the Kitchen
An order note for allergies and special requests, so the kitchen sees it with the order.
Vouchers & Promo Codes
Apply a voucher or promo code to the order before payment.
Orders Sent Straight to Your Kitchen
Counter and phone orders arrive the same way as your online and kiosk orders. Choose where they go:
Kitchen Display System
Orders appear on your KDS as soon as they're placed, ready to bump through each preparation stage.
Docket Printers
Print a kitchen docket for every order on a Star CloudPRNT printer.
Made for Busy Staff
Every screen is built so staff can take an order quickly, get it right and move on to the next customer.
Tap to Add
One tap adds one. Quick taps add more, and a badge on the tile counts what's already in the order.
Search Every Item
Search across every category at once when you know what the customer wants.
Easy Changes
Change quantities up or down on the ticket. Clear empties the order when a customer changes their mind.
Tablet or Phone
On a tablet, the ticket sits beside the menu. On a phone, items are rows, with a bar showing the item count, the total and Review order.
One Menu Everywhere
The same menu, prices, stock and time-of-day availability as your online ordering and kiosk, so a change shows up everywhere.
Manager Mode
PIN-protected, with the PIN set in your merchant portal. Managers can refund orders where your EFTPOS terminal supports it.
Runs in a Web Browser Today
Nothing to install on your tablets or phones, just an internet connection. Android and Windows apps are on the way.
Web Browser
Staff sign in on your store's ordering site on any tablet or phone with an internet connection.
Android App
A native app for Android tablets and phones.
Windows App
A desktop app for Windows PCs and tablets.
Online POS FAQ
What you need, how staff take payment and where the orders go.
The online POS is software only, so you'll need your own tablet or phone with a web browser and an internet connection. Staff sign in with a staff login on your store's ordering site, so there's nothing to install. Android and Windows apps are coming soon. To take card payments at the counter, you'll also need a Linkly-enabled EFTPOS terminal.
Yes. The online POS runs in the web browser and needs an internet connection to take orders and payments.
The online POS is complimentary on any paid plan (Medium and Large), alongside your online ordering.
Linkly-enabled terminals from the major Australian banks. Linkly connects the POS to your terminal over the internet, so there's no cable between them. Our Tyro integration is built and is awaiting certification by Tyro; contact us if you use Tyro.
Yes. Choose the order type, then ASAP or a later time. Later times are available when your store takes orders for later.
Yes. Choose Other at checkout when the customer pays another way, such as cash. The order is placed as normal. The online POS doesn't run a cash drawer, and your end-of-day report is in the merchant portal.
Wherever your online and kiosk orders go: your mypreorder Kitchen Display System, a Star CloudPRNT docket printer, and your POS if we integrate with it (for example Uniwell or Square).
Yes. Counter and phone orders reach your POS through the same integrations as your online orders, such as Uniwell and Square. Keep your POS and use the online POS for fast counter and phone orders on your mypreorder menu.
Yes, in manager mode. It's protected by a PIN that you set in your merchant portal, and refunds work where your EFTPOS terminal supports them.
Add a self-serve kiosk. It uses the same menu and sends orders to the same kitchen display, printers and POS.
What Our Customers Say
There's lot to love about mypreorder. Customers love how easy it is to use and set up favourites for repeat orders. Our team love the printed order tickets. And I love the seamless integration with our POS and back up support from John and his team.
If you're looking for an online platform, look no further… this has been a game changer for our business.
We have used mypreorder for over 10 years for both our customers and our own projects. We stick with them because their product works well and is absolutely reliable. Whenever we need assistance and integrations, they are always provided quickly and without any problem.
We are now using mypreorder in our Wallet Pass payments and distribution solutions for clubs and gyms and will be using mypreorder for all our new projects.
mypreorder has been a game-changer for our café. It's the perfect app for customers who are on the go, whether they're heading to work or just passing through and short on time. With the ability to pre-order and set a pickup time, they can skip the queue and grab their coffee and toastie without the wait—something our regulars absolutely love, especially during busy rush hours. From a business perspective, mypreorder is an incredibly valuable tool. It allows us to showcase our menu with photos and descriptions, promote specials, and provide a seamless ordering experience. It's a great way to boost sales, and honestly, any café not using it is missing out! The support from the mypreorder team has been outstanding. They're always available to assist, helping us refine and develop our use of the app to meet our needs. We highly recommend it to any café looking to improve efficiency and customer experience.
We have been using mypreorder for over a decade, and it has been an essential part of our business growth. John Daniels has been fantastic to work with - always contactable, incredibly helpful, and willing to tailor solutions that suit our needs.
Over the years, John has supported us in expanding our services, ensuring mypreorder adapts to our evolving business, including catering, our virtual kitchen, frozen meals, and giftware. His expertise and dedication have made a significant difference, and we highly recommend him to any business looking for a reliable and flexible online ordering platform.
We recently opened a new cafe and wanted a solid online ordering platform. We contacted John at mypreorder who helped us through the whole process, including planning, POS integration and training.
John provided a high level of support and advice throughout the entire set-up process ensuring that all our requests were addressed promptly. The installation was straight forward and we are very happy with the system. Our customers make good use of the online facility and comment on the ease of use. Thank you, John, for your great service!
mypreorder is remarkable, it enables our business to grow across various sites with simple Copy Menu implementing. It is cost effective, easy to use and John is amazing to deal with.
The App is the most important part of our business so it was important to find the right one and we have. The features are fantastic with colour images, description and various price methods for add ons. Can't recommend this App enough and the Service received by John.
mypreorder has been a trusted partner of Sir Charles Gairdner Hospital for over 10 years, providing a reliable online ordering app for both our hospital canteen and coffee cart. Their platform has helped us streamline operations, reduce wait times, and improve convenience for staff and visitors alike, who all love using the app.
The team at mypreorder is always responsive and committed to delivering excellent service. The system itself is easy to navigate for our staff members who have to make changes to menu items, and the team at mypreorder is always happy to assist with this if we are unable. We highly recommend them to any organisation looking for a dependable online ordering solution!
Ready to Speed Up Your Counter?
Tell us about your store. We’ll set up the online POS on your plan and help you connect your EFTPOS terminal.